Workwood - Data
Protection Policy
Last update: 25th July 2018
The company Workwood
Concept, unipessoal, lda., collective entity registered with VAT number
510471218, headquartered in Avenida Tenente Leonardo Meireles, 165, Loja 16,. 4590 – 516 Paços de Ferreira
(Portugal), is responsible for collecting and treating your personal data,
according to the current General Data Protection Regulation (GDPR), published
by the Offcial Journal of the European Union, which can be consulted https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32016R0679&from=EN.
Our data
protection policy approaches the following subjects:
1.
What kind of information is being collected?
2.
The purpose of data collection.
3.
With whom are we going to share you data?
4.
What are the customers’ legal rights?
5.
How long do we keep your personal data for?
6.
Info about our cookies policy.
7.
Changes regarding data and cookies policies.
8. Complaints
9. Sales related Complaints Book
1. What kind of information is
being collected?
Depending on the
purpose your data is being collected for, at each moment, the following is
collected:
·
Personal data, such as name, surname, native language,
location, contact data (e-mail, phone number, address), among other info;
·
Economic and transactional info (info about your
purchases, orders and returns. etc.);
·
Connection, geolocation and browsing info (for mobile
interaction, for instance);
·
Commercial info (if you are subscribed to our
newsletter, for instance);
·
Your likes and preferences.
2. The purpose of data collection
Your personal
data will be used for the following purposes:
·
To answer the queries communicated via customer
service: only the strictly necessary data will be used in order to solve the
addressed problem or query;
·
For marketing purposes;
·
For newsletter subscriptions: we will use your
personal data to manage your subscription, which will allow us to personalize
info about our products, through different channels (e-mail, for instance). You
can cancel your subscription to our newsletter at any moment, without any cost,
via our e-mail info@workwood.pt;
·
For promotional purposes, such as advertising contests
or competitions: participating in a promotional activity implies the acceptance
of the use of your personal data, according to each and every activity and its
communication through distinct channels, such as social media and our website.
For every activity, we will provide a proper document stating the terms and
conditions that apply to it;
·
For functional data analysis to improve the quality of
our services: if you visit our website, we will use your browsing data for
statistical and analytical
purposes. This will help
us understand the way users interact with our webpage, making us work on its
continuous optimization.
3.
With whom are we going to share you data?
We will not, in
any circumstance, sell or rent your personal information to third parties,
regardless of their aim or purpose. The treatment of your personal data will
occur according to the European legislation in force.
We may,
sometimes, if services are outsourced (services related to our website or
marketing activities) allow third parties to access your personal info,
guaranteeing they will meet the demands of the same data protection policy
standards, being forbidden to use the referred data for their own purposes. The whole
process and people involved in it are subjected to professional
confidentiality, according to the applicable law.
Furthermore, we
would like to add that our website contains links to other online platforms in
which our Privacy Policy is no longer effective. We do not take any responsibility and we are not
liable for the Privacy
Policy of other websites. Therefore, we advise you to read the Privacy Policy
of other platforms before submitting your personal data.
For your safety,
we will use diverse procedures to help your protect your personal info against
unauthorized access, use or dissemination. We will also do everything in our
power to avoid the loss, misuse or alteration of the info. We do not offer any
kind of warranty and we are not liable for any safety violation or
unintentional loss or info dissemination due to the exposure of our website to
the internet.
4. What are the customers legal
rights?
Regardless the purpose
or legal basis that allows us to use your personal data, you have the right to:
·
Have access to the info that we keep about you;
·
Ask us to change and correct your personal info;
·
Ask us to delete your data, when keeping it no longer
fits the initial purpose or when we are no longer legally authorized to do so;
·
Ask us to cancel or limit the use of your personal
data, meaning that you can ask for a temporary cancelation of your subscription
and data use;
Just like you have given us
access and consent to use your personal data, you can take it away at any given
moment.
5.
How long do we keep your personal data for?
We will keep
your personal info until you unsubscribe to our newsletter or send us an e-mail
to info@workwood.pt, stating that
you would like us to delete all your data.
Bear in mind
that your data will be used for the time strict necessary to guarantee its
purpose is fulfilled. Your info will be kept and properly protected afterwards,
for the period designated by the law in force, assuring Workwood is liable for
treating and keeping your data until that period is over.
6. Info about our cookies policy
We use cookies – small files with info about the user’s navigation on our website – and similar processes to facilitate your browsing experience, to understand how you interact with us and, sometimes, to show you adverts, based on your habits and browsing history.
7. Changes regarding data and cookies policies
The content of this document can be altered whenever it seems appropriate or necessary. If that happens, you will be notified by e-mail (in case said changes imply a general communication) or through the publication of a banner on the homepage of our website. We advise you to consult this document regularly, for minor changes can occur.
8. Complaints
Without denying you the possibility of presenting your complaint directly to Workwood, you can address the official Portuguese control authorities by post (Rua de São Bento nº148-3º, 1200-821 Lisboa), telephone (+351 213 928 400) and e-mail (geral@cnpd.pt).
If you are an EU citizen, you can send an e-mail to the EUROPEAN DATA PROTECTION SUPERVISOR (EDPS) and contact them directly via edps@edps.europa.eu.
If you are an extra-community citizen, please contact the control authorities of your country.
9. For any complaint related to sales and its general conditions, we have an Official Complaints Book: