WORKWOOD is a company that intends to be at the forefront of technical knowledge and solutions presented to the market in the area of carpentry, ff&e, and fit-out. Backed by a highly qualified team, together with the knowledge passed on by the founder, Workwood has clients all over the world.
Our well-known ambition for growth is not an end. We want to grow to improve the lives of our customers, our employees, and the societies in which we operate. We assume that growth is essential to create more jobs, generate more wealth, enable more investment and reach more customers in more geographies. However, we will only be fulfilling our mission if this growth is sustainable and if our behaviors reflect our values.
We want to be recognized for the innovation and sustainability of our projects, which reflects positively on people's quality of life and spaces.
We want to be a reference in our sector, but we want to remain faithful to the values that defined us from the beginning, the professionalism, excellence, firmness, and innovation that keep us close to customers and employees.
Workwood's behavior translates into the sum of the actions of each one of us and it is these individual actions that will allow Workwood to reach its objective. We also assume honesty and integrity as our main values, which are dependent on individual decisions made on a day-to-day basis, regardless of the conditions of work pressure that may exist.
We want to continue the focus on precision, sustainability, and dedication that we bring from the past and that helped us build the present and pave the way for the future.
This is our mission, day by day, work by work. We expect a serious and heartfelt commitment to this Code of Ethics and Conduct, through the adoption of the principles set out here.
• ensuring compliance, monitoring, and review of objectives, programs, indicators, and targets in its policies and practices.
• entities in which you have a direct or indirect interest;
• entities and/or people with whom he works or has worked, without prejudice to the regular exercise of hierarchical and labor power;
• entities and/or persons who provide or have provided services outside the context of the Company;
• people to whom you are or have been linked by kinship or affinity;
• people with whom he cohabits or has cohabited, or lives or has lived in a common economy;
• entities and/or persons from whom you have received offers that may be considered as an attempt to influence the decisions of the company or of workers (the concept of offering
• Ensure its conservation and functionally adequate and efficient use;
• Respect, protect and not abuse resources;
• Adopt the most appropriate and justified measures to limit expenses.
Workwood is committed to integrating the concepts of sustainability and social and environmental responsibility in the decision-making process.
Ensuring internal control of compliance with the implemented procedures to avoid mixing certified products with non-certified products during production;
Workwood also guarantees that it has no connection with the following activities:
a) Logging and/or illegal trade in timber and other forest products;
b) Violation of traditional methods and human rights in forestry operations;
c) Destruction of high conservation values in forestry operations;
d) Intensive conversion of forests into plantations or other uses, other than forestry;
e) Introduction of genetically modified organisms in forestry operations;
f) Violation of any of the principles of the ILO Core Conventions
WORKWOOD's Management asks its entire team for collaboration, commitment, and responsibility during this process, in order to continuously improve its effectiveness, committing itself to provide the company with the necessary resources to comply with this Quality Policy and FSC®.
F.3 Use and Protection of Company Assets
The holders of the corporate bodies and the workers of WORKWOOD are obliged to protect the Company's assets, as a rule, using them only in service and in conducting the business to which they are assigned in the exercise of their functions, always seeking to ensure their use efficiently.
In particular, concerning the work instruments and other resources owned by WORKWOOD made available for the performance of functions, male and female workers must:
F.4 Relationship With Customers and Suppliers
Keeping current customers trying to consolidate and increase the relationship with them, as well as fostering a close relationship with suppliers to ensure the quality and effectiveness of the products supplied;
Provide employees with the necessary training, so that in the development of their activities they do so with competence in the search for a growing motivation for the internal organization of work, oriented towards increasing productivity;
Obtain the total satisfaction of its Customers, providing the requested products/services according to their specifications and requirements, always trying to exceed their expectations, following legal, normative and regulatory requirements, as well as other requirements that Workwood subscribes to;
Ensuring internal control of compliance with the implemented procedures to avoid mixing certified products with non-certified products during production;
Continuously improve the quality and flexibility of our products/services, efficiently dealing with possible complaints and non-conformities.
Keeping current customers trying to consolidate and increase the relationship with them, as well as fostering a close relationship with suppliers to ensure the quality and effectiveness of the products supplied;
Provide employees with the necessary training, so that in the development of their activities do so with competence in the search for a growing motivation for the internal organization of work, oriented towards increasing productivity;
Obtain the total satisfaction of its Customers, providing the requested products/services according to their specifications and requirements, always trying to exceed their expectations, in accordance with legal, normative and regulatory requirements, as well as other requirements that Workwood subscribes to;
Ensuring internal control of compliance with the procedures implemented to prevent mix certified products with non-certified products during production;
Continuously improve the quality and flexibility of our products/services, efficiently dealing with possible complaints and non-conformities.
Workwood Management is committed to continuous growth in an organised, and sustained manner in our market, respecting Customers, competition, and suppliers to ensure the quality of the products supplied, to become a reference Company.
F.5 Compliance With All Legal Requirements
Workwood subscribes to great principles and great values in terms of Human and Social Rights. It does not allow discriminatory behavior based on sex, race, ethnicity, religious conviction, party affiliation, or any other. It promotes equal opportunities, ensuring integrity and dignity in the workplace.
Workwood also ensures strict compliance with all legal provisions, regulations, and national and international standards in force in the regions where it operates.
F.5.1 Management Responsibility
At Workwood, all people in leadership positions must demonstrate, through their actions, that they are committed to the company's Values. They must also contribute to the creation of an environment in which compliance with standards of conduct is a reality and ethical behavior is the norm.
All Workwood employees must respect the Company's Values and principles. No one should ask a Workwood employee to break the law or disrespect the company's Values, policies and procedures.
F.5.2 Compliance With Applicable Law
Workwood employees must follow all applicable laws, regulations, and company policies relating to work.
There are no excuses or pressures to justify non-compliance with the law. Do not ask consultants, agents, or subcontractors to break the law. If Workwood's internal rules are stricter than local legislation, the employee will be obliged to respect the company's standards.
F.5.3 International Trade
When importing and exporting products, information, or technology, Workwood follows the applicable European legislation, as well as the laws and regulations.
G. Integrity
G.1 Integrity in Relationships With Stakeholders
G.1.1 Clients
All Workwood Collaborators and Governing Bodies, regardless of hierarchical level, must:
• Having as the main focus of its actions, is the development of a relationship of empathy and trust with consumers, based on the best value proposition, to ensure Customer satisfaction.
• Treat customers with professionalism, efficiency, respect, loyalty, good faith, and dedication.
• Ensure equal treatment for all customers. Provide services in order to satisfy your needs, fulfilling the agreed conditions and commitments.
• Properly treat and protect customer information to which it has access, through the provision of services, preserving its confidentiality and integrity.
• Earning the Client's trust.
• Reporting with transparency and truth, namely in the use of advertising and communication means.
G.1.2 Suppliers
All purchasing decisions must be based on obtaining the best cost/benefit/quality ratio for Workwood.
The purchase of goods and services should be based on factors such as price, quality, performance, and suitability, good environmental practices. Good conduct in the purchasing area includes the following principles:
• Request tender proposals
• Check the supplier's financial and legal situation
• Regularly check quality and service requirements
• Specify in the contract, the services to be provided or the products to be provided, the terms of payment and the applicable rate or fees
• Verify that invoices clearly and correctly correspond to the goods and services provided
• Avoid agreements that imply reciprocity or exchange of favors
• Being “approved” in the assessment of suppliers by the purchasing manager
• WORKWOOD will not intentionally hire suppliers that:
• Provide products or services that involve security risks
• Transgress laws and regulations
• Use child labor or forced labor
• Make use of physical punishment to discipline employees
G.1.3 Public Authorities
Workwood must provide the supervisory and inspection authorities with all the collaboration required or information requested, within its scope.
G.1.4 Collaborators
We believe that WORKWOOD can help promote respect for human rights through the example of its actions and values.
WORKWOOD is committed to protecting and promoting human rights globally. WORKWOOD's commitment to human rights are present in our Code of Ethics and Conduct.
WORKWOOD respects international human rights principles, including those expressed in the UN Declaration of Human Rights. Therefore, it does not tolerate child labor, forced labor, physical punishment, or any type of abuse. We recognize the legal rights of professionals to free association and collective bargaining. We comply with labor laws and ask our business partners to do the same. We are committed to providing a healthy and safe work environment, which means that we operate in compliance with applicable health and safety laws and regulations and our standards.
WORKWOOD considers professional development of high value, therefore, it promotes the ongoing training of its employees, thus ensuring better performance and motivation.
WORKWOOD employees must apply this rule with special attention in their relationships, always referring to the company with respect, loyalty, and common sense, in line with the general alignments of this Code of Ethics and Conduct.
• Responsibility: Employees and Governing Bodies must carry out their duties responsabily and professionally manner, protecting the company's assets through the sensible and
G.1.5 Community
WORKWOOD must ensure the social legitimacy of its business, through the strengthening of lasting relationships with the communities where it operates and the integration of its interests in the conduction and management of its business.
The relationship with communities must consider the specificities of the different realities and stakeholders involved. In addition, it should encourage and strengthen local networks, in order to promote dialogue and solidarity between the parties.
WORKWOOD develops an active Social Responsibility policy and contribution to the improvement of the Communities in which its businesses operate, with strong concern for the environment, economic and social well-being, and the development of human knowledge.
It is understood that the existence of a constant dialogue with the various entities that make up the community is fundamental for the long-term success of the company's activities, as the existence of these communication channels makes it easier to identify the main aspects to be improved.
G.1.6 Competition
WORKWOOD respects the market rules, promotes fair competition, and avoids any practice that could prevent, distort or sensitively restrict competition. Cordially relate with competitors, promoting mutual respect.
H. Communication
H.1 Communication with relevant stakeholders
H.1.1 WORKWOOD information sharing
If the sharing of information with external suppliers and customers is not considered illegal, nor contrary to business or commercial practice, WORKWOOD will encourage such sharing if it aims to improve the quality or use of the products. If it is necessary to disclose information owned by WORKWOOD to persons outside the company, a written confidentiality and non-disclosure agreement will be prepared, which establishes adequate controls to manage the flow of information.
H.1.2 Privileged or non-public information
WORKWOOD openly shares information with its employees. Whenever employees receive confidential information before it is released to customers, some of that information may be considered significant, or “material,” for a customer to make purchasing decisions.
Employees must not use confidential information for their own benefit or provide internal circulation information to others.
H.1.3 Accuracy in records and reports
WORKWOOD uses and provides accurate information so that customers can make informed decisions. All WORKWOOD employees must correctly record business information of various types. All documents, records, and accounts must accurately reflect the transactions and events that occurred. These records must also comply with WORKWOOD's existing procedures and internal control system.
Make sure that the details of the documents you prepare or sign are correct and true.
H.1.4 Public disclosures
We need to ensure that the information disclosed by WORKWOOD in reports and documents registered with government agencies, or made public by the company, is complete, adequate, accurate, and current. This is an obligation of all employees, including managers, who have any responsibility for the preparation of these reports, including drafting, reviewing, signing, or verifying the information for disclosure.
H.1.5 External Communication
WORKWOOD implements a strict communication policy, guided by standards of ethics, impartiality, and transparency towards the media, safeguarding secrecy and preservation of information confidential within the interests of the company. It acts to ensure symmetry in access to information, with full respect for applicable legal and regulatory standards, avoiding mistakes, exaggerations, and concealment of relevant information. Avoids disclosing to the media any information about the company and its activities that have not been previously and duly authorized.
H.1.6 Copyright
Several materials used in the course of our work are protected by copyright laws. It is not allowed to reproduce, distribute or modify materials from third parties whose copyrights are protected by law, except with prior authorization. Examples of materials commonly protected by copyright law:
• Software
• Audio and video recordings
• Books, magazines, and specialized publications
• Materials used in presentations and training
• Management and process models
I. Labor Relations
I.1 Integrity in Labor Relations and Labor Standards
I.1.1 Child Labor and Forced Labor
WORKWOOD does not accept forced, slave, or similar work, as well as the use of child labor or any form of exploitation of children or adolescents.
Children between the ages of 16 and 18 can only perform any function at WORKWOOD, subject to compliance with all mandatory educational labor legislation.
I.1.2 Employment Relationship
WORKWOOD provides each employee with a written employment contract. The employee must receive the original contract by the first day of work at the latest. The employment contract must contain the terms and conditions of employment, including working hours, benefits, and compensation. must be complied with legal provisions, such as those resulting from collective agreements and the International Labor Organization's core labor standards for employment contracts. In this way, the company seeks to offer the greatest possible protection to employees.
I.1.3 Work Schedule
WORKWOOD does not oblige employees to regularly work more than 40 hours a week, with the right to at least two days of rest for each period of 7 days. Regarding overtime work, it is controlled through the chipping system and a monthly record of “overtime” is made, which the employee can use for your benefit, through the bank of hours. Overtime work (overtime) never exceeds 12 hours per week.
Breaks are taken during work periods:
- Morning break: takes place around 10 am, lasting 10 minutes
- Afternoon break: takes place around 4 pm, lasting 10 minutes
I.1.4 Remuneration
WORKWOOD defines in the employment contract established with the employee the remuneration policy as well as the deadline for payment (see employment contract).
I.1.5 Employee Privacy
WORKWOOD respects the privacy of employees. Employee personal information will only be collected and processed for business reasons and whenever this complies with applicable law.
Access to employee personal information is limited to only those with a legal right to see it, and only as necessary to perform their job. Professionals who handle personal information are regularly reminded of their responsibility to protect it.
All employees have the right to review and comment on the information contained in their records, which are maintained by the company. They may also take other measures to these records, provided they are authorized by the national laws applicable to the privacy of information.
I.1.6 Harassment and Abuse of Power
WORKWOOD does not tolerate abuse of power or harassment, such as sexual, economic, moral, or any other nature, or situations that characterize disrespect, intimidation, physical violence, or threat in relationships, internal or external.
Any person who considers himself discriminated against, humiliated or subject to prejudice, abusive practices, or in a situation of disrespect promoted by employees, third parties, administrators, representatives, suppliers, or service providers of WORKWOOD must communicate the fact to his direct superior, using the channels contact details made available.
WORKWOOD employees and third parties, whenever possible, should discuss the matter with their direct superiors. However, if they feel embarrassed to do so, they must report the situation to the WORKWOOD Management. For a better understanding, consult the code of conduct “Preventing and combating harassment at work”.
I.1.7 Prejudice and Discrimination
WORKWOOD values diversity in all its relationships. Therefore, everyone must be given respectful, cordial, and fair treatment by employees, third parties, managers, suppliers, and service providers of WORKWOOD or by those who represent it.
WORKWOOD does not admit discrimination or prejudice of any nature, whether of gender, race, religion, age group, sex, political conviction, nationality, marital status, sexual orientation, physical condition, or any other in its relationships, condemning any behavior, through of gestures, language or physical contact, which is sexually coercive, threatening, or abusive. In the recruitment, selection, and promotion processes, candidates must be evaluated solely for their skills and conditions to meet and adapt to the expectations of the position, decisions based on prejudice, favoritism, or even privileges of any nature are not accepted.
I.1.8 Fight Against Corruption
WORKWOOD does not tolerate any form of corruption. The practice of acts of corruption is considered a violation of the rules and guidelines of this Code of Conduct.
WORKWOOD works continuously for efficiency and effectiveness in business, respecting the principles of fair competition and acting in line with external mechanisms (laws, regulations, among others) and with internal mechanisms to combat corruption, to ensure transparency as an integral part of the business model.
I.1.9 Employment, Activities, or Services Outside the Company
Jobs, activities, or services external to the company cannot interfere with the work to be performed at WORKWOOD. It is not acceptable to perform services external to WORKWOOD, that in any way create conflict with the work that is carried out in the company. It is not allowed to sell products that compete with WORKWOOD, even if you do it as a self-employed professional.
I.1.10 Collection and Use of Competitive Information
WORKWOOD employees may gather competitive information only by lawful means. Using illegal or unethical means to obtain information about other companies is prohibited. Not to share confidential matters of suppliers or customers with people external to WORKWOOD, without prior written permission. If information protection agreements are signed, the terms and conditions must be specified in these legal instruments. Theft or misuse of trade secrets is prohibited. It is prohibited to request other people – particularly new employees fresh from competitors – who reveal trade secrets.
I.1.11 Health, Safety, and Environment
WORKWOOD adopts a preventive approach to environmental challenges in its operations and business decisions, continuously seeking to reduce energy consumption, create sustainable processes and develop initiatives that promote greater social and environmental responsibility.
All information relating to health, safety, and the environment, which may have an impact on WORKWOOD's direct and indirect employees, in communities or in the environment itself, are treated transparently.
Employees, direct or indirect, as well as suppliers and service providers of WORKWOOD, must become familiar with the policies, procedures, and practices of health, safety, environment, and information security in force in the company and comply with them.
Compliance with safety rules is everyone's obligation, and employees must inform their hierarchical superiors promptly of any irregular situation likely to compromise the safety of people, facilities, or equipment at their company.
The company guarantees the assessment of all workplace risks for pregnant women, nursing mothers, or new mothers so that the risks associated with their health and safety are reduced or eliminated.
WORKWOOD guarantees compliance with health, safety, and well-being standards in the workplace. For that:
• Asks the subcontractor to guarantee a safe and healthy work environment, taking appropriate measures to avoid accidents at work;
• Appoints a representative responsible for the health and safety of all employees;
• Requires regular training in this matter for all company employees.
• WORKWOOD will not jeopardize health or safety in the workplace for profit or increased production. WORKWOOD aims to provide and preserve the safety of the workplace. The